SURAKSHA™ PRO – Privacy Policy
Last Updated: 05 August 2026

Briota Technologies Pvt. Ltd. ("Briota", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, protect, and otherwise process information when you download, register for, access, or use the SURAKSHA™ PRO ("App").

The SURAKSHA™ PRO is intended to support individuals, including truck drivers, gig workers, and other users, in monitoring and improving their health and wellbeing through health risk assessments, wellness activities, educational resources, challenges, and related features.

By using the App, you acknowledge that you have read and understood this Privacy Policy. Where required, we will obtain your consent before collecting or processing your personal data.

1. Information We Collect

Depending on the features you use, the App may collect the following categories of information:

A. Personal Information

We may collect information such as:

• Name
• Mobile number
• Age/date of birth
• Gender
• Location or address, where required for the applicable programme or service
• Occupation or worker category, such as truck driver, gig worker, or other category
• Other registration information voluntarily provided by you

B. Health and Risk Assessment Information

To provide the health and wellness features of the App, we may collect information that you voluntarily provide during health assessments, questionnaires, or related activities, including:

• Responses to health and lifestyle questions
• Health risk assessment responses
• Risk assessment scores
• Lifestyle and wellness information
• Information relating to sleep, diet, physical activity and exercise
• Information provided as part of health and wellness challenges
• Health-related goals and progress
• Other health or wellbeing information that you voluntarily provide through the App

Health-related information is used only for the purposes described in this Privacy Policy and applicable programme/service terms.

C. Activity and Challenge Information

If you participate in challenges available through the App, we may collect information relating to your participation and progress, such as:

• Cycling or physical activity participation
• Sleep-related activities or goals
• Diet or nutrition-related activities
• Challenge completion status
• Progress, scores, points, badges, or achievements
• Other wellness activities that you choose to record

D. Device and Technical Information

We may automatically collect limited technical information necessary for the operation, security, and improvement of the App, such as:

• Device type and model
• Operating system
• App version
• Device identifiers, where applicable
• IP address
• Crash and diagnostic information
• App usage and interaction information

We collect only the information reasonably necessary for the relevant purpose.

2. Information We Do Not Collect

The App does not require users to provide financial information such as bank account details, credit/debit card information, or payment information unless a specific future feature requires such information and appropriate notice is provided.

We also do not collect information from your device that is not required for the features you use.

3. How We Use Your Information

We may use the information collected through the App for the following purposes:

• To create and manage your App account
• To authenticate your identity, including through OTP
• To conduct health and lifestyle risk assessments
• To calculate and display your risk assessment score
• To maintain your assessment history
• To help you monitor your health and wellness progress
• To enable participation in health and wellness challenges
• To track challenge participation and progress
• To provide educational health and wellness materials
• To provide videos, documents, articles, and other awareness content
• To provide personalized or relevant health and wellness information where applicable
• To improve the App and its features
• To maintain App security and prevent misuse
• To identify technical problems and improve performance
• To generate aggregated or de-identified information for programme monitoring, research, evaluation, reporting, and public health purposes, where permitted by applicable law
• To comply with applicable legal and regulatory requirements

We will not use your personal information for purposes that are incompatible with the purpose for which it was collected without providing appropriate notice and obtaining consent where required.

4. Health Information and Risk Assessment

The SURAKSHA™ PRO is designed to help users monitor their health and wellbeing.

The risk assessment feature may use information provided by you to generate a risk assessment score or health-related assessment result.

The information and results provided through the App are intended to support health awareness, preventive health practices, and wellness management.

Unless expressly stated otherwise, the App should not be considered a substitute for professional medical diagnosis, treatment, or emergency medical care.

If you have a medical concern or require medical treatment, you should consult a qualified healthcare professional.

5. Health and Educational Content

The App may provide:

• Health awareness materials
• Videos
• Documents
• Articles
• Exercise and physical activity guidance
• Sleep-related information
• Diet and nutrition-related information
• Road and occupational health awareness materials
• Other wellness resources

These materials are provided for educational and awareness purposes and should not be interpreted as a personalised medical diagnosis or treatment unless specifically identified as such.

6. Consent

Where required under applicable law, we will obtain your consent before collecting or processing your personal data.

You may be asked to provide consent for specific purposes, including the processing of health and wellness information.

Where applicable, you may withdraw your consent by contacting us using the details provided in the "Contact Us" section.

Withdrawal of consent may affect our ability to provide certain App features or services that depend on the relevant information.

India's Digital Personal Data Protection Act, 2023 establishes requirements relating to notice, consent, processing, security, and individual rights concerning digital personal data.

7. Sharing and Disclosure of Information

We do not sell your personal data.

We may share or disclose information only where reasonably necessary for the purposes described in this Privacy Policy, including with:

Service Providers

Trusted third-party service providers who support us with:

• Cloud hosting
• Data storage
• Application infrastructure
• Technical support
• Analytics
• Security
• Communication services
• Other technology services required to operate the App

Such service providers may process information on our behalf and are expected to maintain appropriate safeguards.

Programme or Project Partners

Where the App is being used as part of a specific health, road safety, workforce wellbeing, research, awareness, or public health programme, information may be shared with authorised programme partners where necessary and permitted by applicable law and based on the applicable consent/notice.

Government or Regulatory Authorities

Information may be disclosed where required by applicable law, regulation, legal process, court order, or a lawful request from a government or regulatory authority.

Business Transactions

Information may be transferred in connection with a merger, acquisition, restructuring, reorganisation, or transfer of business assets, subject to applicable law.

8. Aggregated and De-identified Information

We may use information in aggregated or de-identified form for purposes such as:

• Programme evaluation
• Research
• Public health analysis
• Health awareness initiatives
• Statistical reporting
• Service improvement
• Monitoring programme outcomes

Where information is aggregated or appropriately de-identified, it will not be intended to identify an individual user.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide the App and its services
• Maintain your account and records
• Fulfil the purposes described in this Privacy Policy
• Meet legal, regulatory, contractual, or reporting requirements
• Resolve disputes
• Maintain security and prevent fraud or misuse

When personal data is no longer required for the relevant purpose, we will take reasonable steps to delete, anonymise, or otherwise dispose of it in accordance with applicable requirements.

10. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss, misuse, or destruction.

Depending on the nature of the information and applicable requirements, security measures may include:

• Access controls
• Authentication mechanisms
• Secure data transmission
• Role-based access
• Monitoring and logging
• Secure hosting and infrastructure
• Appropriate safeguards for stored information

However, no electronic transmission or storage system can be guaranteed to be completely secure.

11. Your Rights

Subject to applicable law, you may have rights regarding your personal data, including the right to:

• Obtain information about the processing of your personal data
• Access your personal data
• Correct or update inaccurate personal data
• Request deletion/erasure of personal data, subject to applicable legal requirements
• Withdraw consent where processing is based on consent
• Raise a grievance regarding the processing of your personal data
• Exercise other rights available under applicable law

The DPDP Act includes rights relating to access, correction/erasure, grievance redressal, and nomination, among others.

To exercise your rights, please contact us using the details provided below.

12. Children's Privacy

The SURAKSHA™ PRO is primarily intended for adult users, including truck drivers, gig workers, and other adult beneficiaries.

We do not knowingly seek to collect personal data from children except where permitted by applicable law and where the required parental or lawful guardian consent and safeguards are in place.

The DPDP Act contains specific requirements for processing the personal data of children, including verifiable parental consent and restrictions on certain forms of tracking or behavioural monitoring.

If you believe that personal data of a child has been provided to us without the required consent, please contact us.

13. Cookies and Similar Technologies

The SURAKSHA™ PRO may use technologies such as analytics tools, device identifiers, or similar technologies where required for:

• App functionality
• Security
• Performance monitoring
• Crash reporting
• Improving user experience

Any such technologies will be used in accordance with applicable law and the permissions or consent required for the relevant functionality.

14. Third-Party Services and Links

The App may contain links to or content provided through third-party websites, platforms, videos, or services.

We are not responsible for the privacy practices or content of third-party services.

We encourage users to review the privacy policies of third-party services before providing personal information through them.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• The App
• Our services
• Data processing practices
• Applicable laws or regulations
• Security practices

Any updated Privacy Policy will be made available through the App or our website with an updated "Last Updated" date.

16. Contact Us

If you have any questions, concerns, complaints, or requests relating to this Privacy Policy or the processing of your personal data, please contact:

• Briota Technologies Pvt. Ltd.
• Email: info@briota.co
• Contact No.: +91-9271123435
• Address: Briota Technologies Pvt. Ltd., Yashwant Vihar, Survey No. 144/4, Dhayari, Pune – 411041, Maharashtra, India.