SURAKSHA™ Patient App – Terms & Conditions
Last Updated: 10 August 2026
Welcome to the SURAKSHA™ PRO ("App"), operated by Briota Technologies Pvt. Ltd. ("Briota", "we", "our", or "us").
These Terms & Conditions ("Terms") govern your access to and use of the SURAKSHA™ PRO, including its health risk assessment, health and wellness resources, challenges, educational materials, videos, documents, and other features.
By downloading, registering for, accessing, or using the App, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the App.
1. About the SURAKSHA™ PRO
The SURAKSHA™ PRO is designed to support health awareness, preventive healthcare, wellness, and healthy lifestyle practices for individuals including truck drivers, gig workers, and other users.
The App may provide features including:
- User registration and login
- Health and lifestyle risk assessment
- Risk assessment score and history
- Health and wellness challenges
- Physical activity and exercise-related activities
- Cycling challenges
- Sleep-related challenges
- Diet and nutrition-related challenges
- Health awareness materials
- Videos
- Documents
- Educational resources
- Wellness progress tracking
- Other health and wellbeing features introduced from time to time
2. Eligibility
You may use the App only if you are legally capable of entering into these Terms under applicable law.
The App is primarily intended for adult users, including truck drivers, gig workers, and other beneficiaries of the SURAKSHA™ programme.
If you are using the App as part of an organisation, project, employer, healthcare programme, or public health initiative, additional terms may apply.
3. Account Registration
Certain features of the App may require you to register using information such as your mobile number and OTP.
You agree to:
- Provide accurate and current information.
- Keep your account information updated.
- Keep your OTP and account credentials confidential.
- Not share your account with another person.
- Notify us if you believe your account has been accessed without authorisation.
You are responsible for activities carried out through your account, subject to applicable law.
4. Health Risk Assessment
The App may allow you to complete health and lifestyle questionnaires and generate a risk assessment score based on the information you provide.
The risk assessment is intended to support:
- Health awareness
- Preventive health practices
- Lifestyle improvement
- Early awareness of potential health risks
- Personal wellness tracking
The risk assessment score is not a medical diagnosis.
The score should not be considered a substitute for examination, diagnosis, treatment, or advice from a qualified healthcare professional.
5. Medical Disclaimer
The SURAKSHA™ PRO is not an emergency medical service and does not replace professional medical care.
Information, recommendations, educational content, videos, documents, risk scores, and other materials available through the App are primarily intended for health education, awareness, and wellness purposes.
You should consult a qualified doctor or healthcare professional for:
- Medical diagnosis
- Treatment decisions
- Prescription medicines
- Persistent or serious symptoms
- Emergency medical conditions
Do not delay seeking professional medical care because of information obtained through the App.
In case of a medical emergency, contact the appropriate emergency medical service or visit the nearest healthcare facility.
6. Health & Wellness Content
The App may provide content relating to:
- Exercise
- Physical activity
- Cycling
- Sleep
- Diet and nutrition
- Healthy lifestyle practices
- Occupational health
- Road safety
- Preventive healthcare
- General health awareness
Such content is provided for general informational and educational purposes.
Individual health needs may differ, and users should consider their personal circumstances and seek professional medical advice where appropriate.
7. Health Challenges
The App may provide challenges relating to activities such as:
- Cycling
- Physical activity
- Sleep
- Diet
- Hydration
- Healthy lifestyle practices
- Other wellness activities
Participation in these challenges is voluntary.
You should participate only in activities that are appropriate for your individual health and physical condition.
If you experience pain, discomfort, dizziness, breathlessness, or any other concerning symptom while participating in an activity, you should stop the activity and seek appropriate medical advice.
Briota does not guarantee any specific health outcome from participation in a challenge.
8. User-Provided Information
You are responsible for ensuring that the information you provide through the App is accurate and complete to the best of your knowledge.
This includes information provided through:
- Registration
- Risk assessment questionnaires
- Health-related questions
- Wellness activities
- Challenges
- Progress tracking
- Other forms available within the App
Providing inaccurate or misleading information may affect the accuracy of your risk assessment or wellness information.
9. Privacy and Personal Data
Your use of the App is also governed by our Privacy Policy, which explains how we collect, use, store, protect, and process your personal and health-related information.
Please read the Privacy Policy carefully before using the App.
Privacy Policy:
By using the App, you acknowledge that your information may be processed in accordance with the Privacy Policy and applicable law.
10. User Responsibilities
When using the App, you agree that you will not:
- Use the App for unlawful purposes.
- Provide false or misleading information.
- Attempt to access another user's account.
- Attempt to gain unauthorised access to the App or its systems.
- Modify, copy, reverse engineer, or interfere with the App.
- Upload malicious software or harmful content.
- Use automated methods to access or extract data from the App without authorisation.
- Misuse health assessment results or content.
- Use the App in a manner that could damage, disable, or impair its operation.
11. Intellectual Property
All content and materials available through the App, including but not limited to:
- SURAKSHA™ branding
- Logos
- Text
- Graphics
- Images
- Videos
- Documents
- Software
- Designs
- User interface
- Educational materials
are owned by or licensed to Briota Technologies Pvt. Ltd. or its respective partners, unless otherwise stated.
You may use the content for your personal, non-commercial use through the App.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit the content without prior written permission.
12. Third-Party Content and Services
The App may contain links to, integrations with, or content from third-party websites, applications, platforms, videos, or services.
Such third-party services may have their own terms and privacy policies.
Briota is not responsible for the content, availability, security, or privacy practices of third-party services that are outside our control.
13. App Availability
We will make reasonable efforts to keep the App available and functioning properly.
However, we do not guarantee that:
- The App will always be available.
- The App will operate without interruption.
- All features will always be available.
- The App will be free from errors.
- Information will always be completely accurate or current.
The App may occasionally be unavailable due to maintenance, upgrades, technical issues, network problems, or circumstances beyond our reasonable control.
14. Modifications to the App
Briota may modify, update, add, or remove features of the App from time to time.
This may include changes to:
- Risk assessment features
- Challenges
- Educational materials
- Videos
- Documents
- User interface
- Functionalities
- Technical requirements
We may also discontinue certain features where reasonably necessary.
15. Suspension or Termination
We may suspend or restrict access to the App where reasonably necessary, including if:
- You violate these Terms.
- You misuse the App.
- Your activity creates a security or operational risk.
- Required by applicable law or regulatory requirements.
You may stop using the App at any time.
Where applicable, deletion of your account or personal information will be handled in accordance with our Privacy Policy and applicable legal requirements.
16. Limitation of Liability
To the maximum extent permitted by applicable law, Briota Technologies Pvt. Ltd. shall not be responsible for losses or damages arising from:
- Reliance solely on information provided through the App.
- Inaccurate information provided by the user.
- User participation in voluntary health or wellness activities.
- Temporary unavailability of the App.
- Technical failures beyond our reasonable control.
- Third-party services or content.
- Any medical decision made without consultation with a qualified healthcare professional.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
17. Indemnity
To the extent permitted by applicable law, you agree to be responsible for losses, claims, or expenses arising from your misuse of the App, violation of these Terms, or violation of applicable law.
18. Changes to These Terms
Briota may update these Terms from time to time.
When changes are made, the updated version will be made available through the App or our website and the "Last Updated" date will be revised.
Your continued use of the App after the updated Terms become effective constitutes acceptance of the revised Terms, subject to applicable law.
19. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable law, courts having jurisdiction in Pune, Maharashtra, India shall have jurisdiction over disputes arising in connection with these Terms.
20. Contact Us
If you have questions, concerns, or complaints regarding these Terms or the SURAKSHA™ PRO, please contact:
Briota Technologies Pvt. Ltd.
Address: Pune, Maharashtra, India
Email: info@briota.co
Contact No.: +91-9271123435
